At 365multiservice.com, our mission is to provide exceptional services that meet our clients' needs. We strive to create lasting relationships through quality and reliability.
You can contact us at info@365multiservice.com
What is this policy about?
This document explains how this website collects, uses, and protects your personal data to achieve the purposes outlined in this document.
What is personal data?
Personal data refers to information that can be used to identify you directly or indirectly. This includes details such as first name, last name, email address, tracking technologies (like cookies or tracking pixels), user activity, and device information. You can find detailed information on each type of personal data collected in dedicated sections of this privacy policy or in text shown before data is collected.
Address:
2235 Carter Drive Ste 107
Arlington, TX 76010
USA
Email: info@365multiservice.com
Phone: 682-900-3751
The types of personal data that this website collects, by itself or through third parties, may include:
· first name;
· last name;
· email address;
· Trackers;
· Usage data
Complete details on each type of personal data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the data collection. personal data may be freely provided by you, or, in case of Usage data, collected automatically when using this website. Unless specified otherwise, all data requested by this website is mandatory and failure to provide this data may make it impossible for this website to provide its services.
In cases where this website specifically states that some personal data is not mandatory, you are free not to communicate this data without consequences to the availability or the functioning of the service.
Any use of cookies – or of other tracking tools — by this website or by the owners of third-party services used by this website serves the purpose of providing the service required by you, in addition to any other purposes described in the present document.
You are responsible for any third-party personal data obtained, published or shared through this website.
Methods of processing
We take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the data. The data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated.
In addition to ourselves, in some cases, the data may be accessible to certain types of persons in charge, involved with the operation of this website (e.g. administration, sales team, marketing team, legal team).
The data may also be accessible to external parties appointed, if necessary, as data processors by us.
The updated list of these parties may be requested from us at any time by contacting us at the contact details provided in this document.
Place
The data is processed at our operating offices and in any other places where the parties involved in the processing are located. Depending on your location, data transfers may involve transferring your data to a country other than your own. To find out more about the place of processing of such transferred data, you can check the section containing details about the processing of personal data.
Retention time
Unless specified otherwise in this document, personal data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on your consent.
Your personal data is collected to allow us to provide our service, comply with our legal obligations, respond to enforcement requests, protect our rights and interests (or yours or those of third parties), detect any malicious or fraudulent activity, as well as the purposes set out below:
The services contained in this section enable us to monitor and analyze web traffic and can be used to keep track of your behavior.
This type of service allows you to view content hosted on external platforms directly from the pages of this website and interact with them. Such services are often referred to as widgets, which are small elements placed on a website or app. They provide specific information or perform a particular function and often allow for user interaction.This type of service might still collect web traffic data for the pages where the service is installed, even when you do not use it.
By filling in the contact form with your data, you authorize this website to use these details to reply to your requests for information, quotes or any other kind of request as indicated by the form’s header.
Personal data processed: email address; first name; last name
Category of personal information collected according to the CCPA: identifiers. This processing constitutes: a sale according to the CCPA, VCDPA, CPA, CTDPA and UCPA
Legal basis of processing
· We may process personal data relating to you if you have given your consent or for one or more specific purposes: provision of data is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof;
· processing is necessary for compliance with a legal obligation to which we are subject;
· processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us;
· processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.
In any case, we will gladly help to clarify the specific legal basis that applies to the processing, and whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Understanding how long we keep your information
When we collect your personal information, we keep it for as long as required for the purposes we collected for. Sometimes, we might need to keep your personal information longer due to a legal obligation or based on your consent.
Here’s what that means in more detail. We will keep your personal information based on the purposes and reasons set out below:
· for contractual purposes: If we have concluded a contract with you, then we'll keep your information until the contract has been performed in full.
· for our legitimate interests: If we're using your personal information for purposes that are necessary and relevant to our business operations, we'll keep it as long as we need it for those purposes. You can learn more about these purposes within the relevant sections of this document or by contacting us.
· with your consent: We may be allowed to retain personal data for a longer period whenever you have given consent to such processing, unless you withdraw your consent.
· legal obligations: we may be obliged to retain personal data for a longer period whenever required to fulfill a legal obligation or upon order of an authority.
Once the retention period expires, your personal data will be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
You may exercise certain rights regarding your data processed by us. In particular, you have the right to do the following, to the extent permitted by law:
· Withdraw your consent at any time. You have the right to withdraw consent where they have previously given your consent to the processing of your personal data.
· Object to processing of your data. You have the right to object to the processing of your data if the processing is carried out on a legal basis other than consent.
o If your personal data is processed for public interest, by an official authority, or for our legitimate business interests, you can object by providing a reason related to your particular situation.
o However, if your personal data is being processed for direct marketing purposes, you can object at any time, free of charge, and without any reason. If you do, we will stop using your personal data for marketing. To find out if we are using your data for direct marketing, please refer to the relevant sections of this document.
· Access your data. You have the right to learn if data is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the data undergoing processing.
· Verify and seek rectification. You have the right to verify the accuracy of your data and ask for it to be updated or corrected.
· Restrict the processing of your data. You have the right to restrict the processing of your data. In this case, we will not process your data for any purpose other than storing it.
· Have your personal data deleted or otherwise removed. You have the right to obtain the erasure of your data from us.
· Receive your data and have it transferred to another controller. You have the right to receive your data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
· Lodge a complaint. You have the right to bring a claim before your competent data protection authority.
· Learn about the reason for data transfers. You are also entitled to learn about the legal basis for data transfers abroad, including to any international organization governed by public international law or set up by two or more countries, such as the UN.
· Know about security measures. You have the right to know about the security measures we take to safeguard your data.
Any requests to exercise your rights can be directed to us. Our full contact details can be found at the start of this document.
Such requests are free of charge and will be answered by us as early as possible, providing you with the information required by law.
Any rectification or erasure of personal data or restriction of processing will be communicated by us to each recipient, if any, to whom the personal data has been disclosed unless this proves impossible or involves disproportionate effort. At your request, we will inform you about those recipients.
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
SMS Terms & Conditions
1. SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications:
If you have consented to receive text messages from 365 Multiservice LLC, you may receive messages related to the following:
· Appointment reminders
· Follow-up messages
· Billing inquiries
· General inquiries
Example: "Hello, this is a friendly reminder of your upcoming appointment with . [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from 365 Multiservice LLC at any time."
3. Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].
Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."
4. Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method:
You may opt in to receive SMS messages from 365 Multiservice LLC in the following way:
· Verbally, during a conversation
We get consent verbally by asking, "Do you agree to receive conversations (external) text messages from 365 Multiservice LLC. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit www.365multiservice.com to see our privacy policy and www.365multiservice.com for our Terms of Service."
6. Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7. Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or you can get help directly from us at www.365multiservice.com.
Additional Option:
· If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8. Standard Messaging Disclosures:
· Message and data rates may apply.
· You can opt out at any time by texting "STOP."
· For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
· Message frequency may vary